Help
Short answers about using EdPortus. For what your state requires, see the Guides.
- Adding a licenseHow to add a state license so EdPortus can show its renewal date and what it needs.
- What "confirm with your Board" meansWhy some requirements carry a "Confirm" label, and what to do about it.
- What the statuses meanOverdue, due soon, confirm, needs an answer, upcoming and done — what each label on your plan means.
- Documents and privacyWhat happens to the certificates and cards you upload, who can see them, and what never to upload.
- RemindersWhen EdPortus emails you about renewals and expirations, and how to change or stop those emails.
- Staying signed in and signing outHow long you stay signed in, how to sign out, and what to do on a shared computer.
- Why we never ask for your Board or DEA passwordsEdPortus never asks for your Board, CE Broker, DEA or CAQH passwords. Here is why, and how imports work instead.
Still need help?
Signed-in members can send us a message. Please do not include patient information.