Refund Policy
Last updated October 8, 2026
This policy is part of our Terms of Use.
Pro subscription
- First purchase: ask within 30 days of your first Pro purchase and we refund it in full. No questions asked.
- Annual renewals: if you forget to cancel, ask within 14 days of the renewal charge and we refund that renewal in full.
- Monthly charges are not refunded once the month has started. Cancel any time to stop the next charge.
- Cancel online in your account settings in a few clicks. You keep Pro until the end of the period you paid for.
Single courses
- Full refund within 30 days of purchase, as long as no certificate has been issued for that course.
- Once a certificate has been issued, the course is not refundable.
- If a certificate is issued after a refund, the refund cancels it.
How to ask
Email support@edportus.com from the email on your account and tell us what you would like refunded.
Refunds go back to your original payment method through Stripe, usually within about 5 to 10 business days, depending on your bank.
Before a chargeback
If something went wrong with a charge, please contact us first. We can usually fix it faster than a dispute through your bank.
Your rights under law
Where a law gives you more rights than this policy, that law applies.